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VAT refund recovered

The tax authority came with an audit. €320,000 VAT — returned in full

€320,000 approved · audit passed · no penalties

NetherlandsVATAmazonTax audit

The Dutch tax authority requested a face-to-face meeting over a large VAT refund claim. We attended as authorised representative, explained the business model — and within a month €320,000 landed in the client's account.

Context: why the audit was triggered

A Dutch company sells second-hand goods on Amazon EU under the VAT margin scheme. Warehouse in Germany. Amazon charges commissions with Dutch VAT. Over one quarter, €320,000 in input VAT accumulated — a legitimate refund claim. The Dutch tax authority requested a personal meeting.

— The audit —
What we explained
We attended as authorised representatives. We walked through the mechanics of Amazon commissions, warehouse logistics supported by German VAT returns, how the margin scheme works, and why domestic VAT output was minimal.
How it was resolved
One week later — a request for 6 invoices. Documents submitted. Official letter received: audit closed, refund to be processed within one month.
What changed after
The audit happened once — and kept working. All subsequent quarterly refunds exceeding €320,000 were processed automatically, with no further questions.

A completed audit is an asset. All future VAT refunds process automatically.

Insights
01

The Dutch tax authority came with a question, not a suspicion

They wanted to understand the business — and once they did, they approved the refund. Transparency and documentation outperformed any defensive strategy.

02

Tax authorities don't know how Amazon works

Most auditors encounter Amazon commission mechanics, the margin scheme, and cross-border logistics for the first time. A clear explanation backed by documents removes the uncertainty.

03

A completed audit is a company asset

After the audit, all subsequent refunds processed automatically. One properly handled audit built lasting trust with the authority.

€320,000 returned · audit passed · no penalties · all subsequent VAT refunds — automatic

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